Sign-ins intermittently broken

Incident Report for Oak National Academy

Resolved

We believe this issue is now resolved, and logins are operating normally again.

Our third-party provider (Clerk) has also marked the incident as resolved upstream.

Posted Sep 15, 2025 - 18:25 BST

Update

We are still experiencing intermittent issues with logging in due to our third-party provider (Clerk).

We hope the issue will be resolved by Clerk soon. In the meantime, we will continue to monitor the situation and will provide another update here first thing tomorrow morning.

Posted Sep 15, 2025 - 17:03 BST

Monitoring

We are currently aware of intermittent issues with logging in, caused by a third-party provider (Clerk).
Some users may be unable to log in or may experience disruptions when attempting to sign in.
We are monitoring the situation closely and will provide updates as soon as more information becomes available.

Posted Sep 15, 2025 - 15:08 BST

This incident affected: Clerk.