Sign-in via sign-up page broken

Incident Report for Oak National Academy

Resolved

This incident has been resolved.

Posted Jul 24, 2025 - 09:30 BST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 22, 2025 - 15:05 BST

Investigating

We are currently investigating this issue.

We get an error when a user with an existing Oak National Academy account attempts to sign up using SSO.
Those users can still sign in via the URL link at the bottom of the Sign-up page.
New users are able to sign up.

Posted Jul 18, 2025 - 11:16 BST